Community conflict-management and mediation

Bridgebuilding and peacemaking

Conflicts between groups, especially in a socio-political context, are quite complex. In modern industrial societies, conflicts often go beyond resource debates and can become long-term, deep-rooted socio-psychological conflicts due to conflicting needs and interests of different groups. Several factors need to be comprehensively assessed when mapping community-based conflict regimes and implementing community-based conflict resolution methods. Whether there is a conflict between minority or activist groups, government bodies, political bodies, and/or religious communities, a common understanding of the solution and the management of its dynamics requires knowledge and tools of both systems thinking and conflict-resolution.

Learn how an impartial mediator as a trust partner can help bring peace to your community.

I use several social innovation methods in my community work based on systems thinking, innovation, design, business, and organizational development theories and practices. In the systemic facilitation of “co-creation” (i.e., common problem-solving) processes to build peace between communities, we design a conflict-resolution strategy that maps out the potential for systemic change in the relationships among stakeholders.

You can often read fairy-tale stories about innovation. Yet innovation is not a mystique. True, it is rarely simple and predictable, but in reality, innovation is a natural adaptive process that is structured and systematic. The path of innovation that moves from regeneration to innovation is complex and fragmented and is characterized by many loops, spirals, and leaps. The framework used in the common problem-solving process will help us follow this path and understand how to achieve peace: what attitudes, methods, knowledge, and actions are needed to achieve the change we want. Facilitated co-creation aims to understand:

  • What are the needs of stakeholders that are actually or suspected to be compromised?

  • What values ​​each party represents and their interests are and how well they meet the community's needs.

  • How to resolve the state of threat and move stakeholders from destructive struggle to constructive cooperation.

  • What should happen for a mutually satisfactory solution to be found?

  • How could we transform the identity that represents conflict into a new, much more constructive cultural identity narrative?


In the implementation phase of a systemic conflict-resolution strategy, I will help the groups or communities concerned to build peace through the following activities:


  • group or community mediation;

  • negotiation facilitation;

  • problem-solving workshop;

  • community brainstorming;

  • or the application of a context-specific method.

Want to know more about the service?

Systemic conflict-resolution and

peacebuilding strategy

Conflict-resolution strategy as an opportunity for social innovation

What must be fulfilled to resolve a group conflict and build peace?

We need to consider a myriad of factors for resolving or managing conflict between ideologically diverse groups.

In conflicts of this scale, in addition to professionals with specialized knowledge, a mediator is needed who is experienced, understands group dynamics, the process of deep system transformation, and the mechanisms that can hinder or make impossible a successful outcome.

As a specialist in systems transformation, I work with my extensive experience in the dynamics of human collaboration and conflict; my primary role in my community mediation work is to help identify deep, restrictive beliefs and map out a possible path to peace, and then guide stakeholders through a collaborative, creative problem-solving process that can lead to a mutually satisfactory solution.

What type of mediation would be needed in your community?

Are your community involved in a conflict and a solution seems impossible due to the complexity of the situation? Has there been an internal discussion in your group and would you need help discussing the points of discussion and reaching “yes”? Are you facing individual or group, possibly inter-community, conflict within a community based on cultural or identity differences? Do you just want to discuss a conflict with your group and move on, or do you want to improve human relationships in your community and its collaborative relationships?

By considering these and other similar issues, we can assess exactly what kind of mediation or conflict resolution method would be most appropriate to bring peace to your community.

Possible types of mediation in case of community conflict:

  • interest-based mediation;

  • facilitative mediation;

  • narrative mediation;

  • evaluative mediation;

  • restorative mediation;

  • transformative mediation;

  • conflict resolution strategy and peacebuilding.


Community mediation

Facilitated negotiation, transformative mediation and peacebuilding

As an expert in systemic transformation, I mediate several types of group conflicts: from intra-group debate to more complex, seemingly unsolvable, inter-community conflicts. In community work, my focus is basically on the underlying fears and interests in order to transform relationships and create “win-win scenarios”. But there are complex community conflict situations where my mediation strategy may vary depending on the specific circumstances of those involved.

Do you want to do something for peace?

Contact me and discover which of the community mediation services can contribute to sustainable peace in your community.